FAQS

HOW DO I PLACE MY ORDER?

To place your order, simply select your preferred style on the product page. Click the « Add to Cart » button and follow the straightforward steps to complete your purchase. Once confirmed, we will prepare your order and notify you once it’s on its way!

HOW LONG WILL IT TAKE TO SHIP MY ORDER?

Typically, merchandise is produced and dispatched from our facility within 2-4 business days after the purchase date. The estimated transit time is 5-10 days.

MY TRACKING NUMBER IS NOT WORKING.

Please note that tracking numbers may take 1-2 days to appear in the shipping carrier’s system. In some cases, there might be a delay, or the shipping carrier may encounter issues. If your tracking number remains inactive after a few days, kindly reach out to the shipping carrier for assistance.

I NEED HELP WITH A LATE ORDER.

Our store’s orders generally ship within 5 to 10 business days. For international orders, transit may take an additional 1 weeks. If your order hasn’t arrived after 10 business, please contact us promptly for assistance.

PAYMENT

What types of payments do you accept?

We accept PAYPAL.

When will be charged?

You will be charged immediately after your order has been successfully placed.

HOW SECURE IS MY PERSONAL INFORMATION?

Rest assured that we adhere to the highest industry standards to safeguard your personal information during the checkout and purchase process. Your details are encrypted using secure socket layer (SSL) technology, a widely used internet standard for payment processing. This information is only used to complete the transaction and is not stored subsequently.

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